We have reduced numbers for our safety briefings, and reduced people on circuits at any one time.
Please COMPLETE ONLINE WAIVER - EMAILED TO YOU WITH YOUR BOOKING CONFIRMATION. THERE IS NO NEED TO PRINT. UNDER 18'S MUST HAVE WAIVER SIGNED BY PARENT OR GUARDIAN BUT WITH CHILD'S NAME INSERTED.
Cancellations by the Customer
You are entitled to cancel your booking with full refund (excluding cancellation fee) subject to Zipit receiving your request for cancellation via email firstname.lastname@example.org up to 48 hours prior to the booked start time. If the booking has been made within 48 hours of start time, there is no entitlement to refund or reschedule.
Cancellations by Zipit Forest Adventures
Zipit is entitled to cancel your booking at any time. In the event that the company has to cancel your booking, we shall make every effort to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.
In the event that it proves necessary to close one circuit, for reasons beyond the control of Zipit, where you have commenced participation on the course, you shall not be entitled to any refund (in part or in whole).
In the event that it proves necessary to close the whole Course for reasons beyond the control of Zipit, where your group has commenced participation on the course, you shall not be entitled to any refund (in part or in whole). In such circumstances Zipit may, but shall not be obliged to, offer alternative dates or times at reduced rates.
Payments made by debit or credit card will be refunded to the same card. Please allow up to 5 working days.
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